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   Forums-->Problems and errors (general)-->

Donate problem



AuthorDonate problem
Hi, I would like to ask if anyone had a similar problem.

2 days ago, I wanted to buy 180 diamonds and pay through the SKRILL payment method. I forgot that my SKRILL was not verified (problem with account) and therefore the donate process was rejected.

So I tried it via the Paypal that is verified. I received this message:

1092: Your payment was declined for security reasons. Please try again using a bank/prepaid card for additional verification of your account.

If I try it through a bank account, they will send me the same warning.

I contacted Xsolla two days ago, but they haven't answered me yet.
closed by Great Sutech (2020-04-06 23:17:42)
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