|Author||Character password and email changed by Lexa|
|In such a case, whom to contact about it? |
|In such a case, the guy who asked for email change and password change should be able to login. |
|It was one of my own characters. I had never asked for it. |
|possible hacking, example suddenly that char is login from a different region/country which is not matching its impervious login. it may noted by there auto lookup. then lexa may change password to prevent unauthorized access |
|Yes, but the email has also been changed. So I cannot even recover my password. I wrote a mail to the Secretary and the reply I got was:|
The new password you need to send mail to your character are tied.
I have no idea what this means.
|It means Lexa believes that the othre email iD owner is the authentic owner of that account |
|But I do still have the email id which I had initially used to create the character in the first place. And I don't remember changing the email id. |
|Sorry for the repeat message, but I checked my email and I had received 2 emails regarding password change (atleast one of which I do remember) but I haven't received any emails which talk about an email change. They do send you an email to your previous id when the email has been changed, right? Also, the emails I have received about the password change do not have the changed passwords mentioned in them. |
|kindly look carefully |
|Also i would like to mention, If you have had previous accounts and you have stoppd playing them you are bound to show that in your info.|
Secondly, If you have another account which is blocked contact secretary, with the apporpriate complaint that Your previous account = xyz( random name) has been hacked and password and email id was changed . your previous email id being [email protected] and you did not recieve an appropriate mail regarding your new email and pasword
|closed by Naycien (2015-11-29 21:59:24)|