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| Author | Lost password for Loricia, id=4379533 |
|---|
Hi,
My wife, Ariane, has the account Loricia, id=4379533
We cannot connect to this account since at least February 2022, not possible either to recover password.
The recovery password is the same as mine, ar***********3@ho****l.com but when I try to recover password it tells me "Wrong e-mail"
There is a second account named Loricia, id=3395130, not connected since 2012
Maybe the login issue is related to the conflict between two Loricia?
Maybe the password recovery is related to the conflict between two Loricia?
Can you assist in :
- Confirm it should work OK with 2 Loricia
- Send a recovery email to ar***********3@ho****l.com for id=4379533
- delete id=3395130 or rename one of the two accounts ?
Thanks for your help! | Your wife's account name is:
-Loricia-
Don't forget the symbols before and after. | | Thank you so much :) that was it! |
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