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   Forums-->Queries and help-->

Im trying to use PayPal buy it denies it for "security reasons"



AuthorIm trying to use PayPal buy it denies it for "security reasons"
It pops out every time i try to buy diamonds, since the start of 13.12.
I donated before, why cant i do it now?
I got the same thing. On the Xsolla page, click contact us and use Live Chat. Ask the person why you are receiving the error message when you haven't received it before. They took the security hold off to process it for me.

Just keep in mind that the Admins reserve the right to restrict access to a donation method and PayPal has been regularly restricted for players at varying points in time.
I had no problem paying with PayPal on that day.
Its good that you have had no problems. Good for you indeed.
Tho it is also blocking my payments from paypal but for a different stated reason. saying that it just isnt available and i should try something else.

also this is a technical issue not a query or help really
for ImmortalRegis:

If you are having a different issue, you can also try contacting Xsolla support through the live chat link, or you can reach out to Dealer.
https://www.lordswm.com/pl_info.php?id=7

There were issues around the time of the Summer Bonus as well with PayPal - The official response was that Our game is not cooperating with this system =( and to use another method of payment.

Reference: https://www.lordswm.com/forum_messages.php?tid=2563082
Maybe PayPal works for people from the US?
for ImmortalRegis:
I had a similar issue in which it no longer allows me to choose the maestro option for paying by card (I'm in the UK). To get around this I just changed the country it said I was in on the screen.
just contact the customer service in chat they will remove it immediately
This topic is long since last update and considered obsolete for further discussions.
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