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Me, my brother and my sis are playing this game for about 2-3 months from the same IP. Yesterday when we tried to login we found our accounts blocked due to 'multiple characters management rules violation'. But we didn't violate any rules and I can proof that. Whom should I ask about that?
a link might help with that
My accounts-
https://www.lordswm.com/pl_info.php?id=4495618
https://www.lordswm.com/pl_info.php?id=4503173
My brother's accounts-
https://www.lordswm.com/pl_info.php?id=4527636
https://www.lordswm.com/pl_info.php?id=4550351
My sister's account-
https://www.lordswm.com/pl_info.php?id=4540273
Her two friends-
https://www.lordswm.com/pl_info.php?id=4546251
https://www.lordswm.com/pl_info.php?id=4546799
We all play from same IP.
You are not supposed to financially assist your main character with your 2nd character.
I didn't . If u r talking about Ashuto and Ashuto2. I returned everything I received from multi after warned by Kotrin.
You are not supposed to boost the Smith/Enchanter Guilds of your Primary with your Secondary characters either:

06-12-09 08:51: Received item(s): 'Hunter glove' [10/10] to be returned until 13-06-09 08:51 ; for 0 battles ; (repairing allowed) from Ashuto2 . Transaction price: 1 Gold
06-12-09 08:50: Received element(s): 'Abrasive' 2 pcs. from Ashuto2: Enchanting
06-12-09 08:50: Received element(s): 'Fire crystal' 2 pcs. from Ashuto2: Enchanting
I didnt know that rule but leave that, what about others?
Forom the game rules:

"3.11. Any transfers, (including those through the market or through a third party), combats (including those with other players involved) and "Two Towers" games between multiple characters of one person are prohibited. Such line should clearly state who is the main character, and who is the extra one. Additional characters who aren't signed will be blocked without any warning!"

It's yours some strange kind of confession?
My brother, Sister and her friends have clear accounts. Why they r blocked?
"3.8. The fact of logging multiple characters in the game from one computer must be by all means shown in the "character information" of all those characters with explanation of reason (relatives, friends, playing from a computer club etc)."

Were you filling this rule?
Do you enroll for your brother, sister, and friends?
For Grusharaburas:
No, we enroll ourselves.
for Vonemar:
They can warn us for that.
your fault for not reading and following the rules in the first place
for Straws:
If u r talking about Ashuto and Ashuto2, its ok blocked them but, in the rest cases it is not a proper reason to block at all.
no point arguing now, just take it as an experience. The admins doesn't block anyone without any reasons, there ought to be something that you did wrong.
You should have declared on your profiles other players logging on from the same computer. Ignorance of the rule will not excuse you from penalty...
for EROCS:
If so I just want to know what is wrong.
for Blocking:
They can warn us for that.

Reference: https://www.lordswm.com/help.php?section=5

1.1. Ignorance of the following rules does not relieve the responsibility for their violation

Reference: https://www.lordswm.com/help.php?section=6

5.1. Administration's actions and decisions are not subject to discussion.

Q&H local Rules: https://www.lordswm.com/forum_messages.php?tid=1838991

4. Questions regarding penalties, unblock requests, and other kinds of communication with Administration are made with the help of Secretary (https://www.lordswm.com/pl_info.php?id=4). If your combat level is below the 3rd and you can't use the private mail - either raise your level or ask your friends or clanmates. Contacting the Administration via "Queries & Help" is SENSELESS.

Thank you.

I wish we could help more, and I help you can find someone to take up your case, but I believe the admin feel that you should be blocked for your offences.
Just make new accounts, and be sure to follow the rules this time :)
Last question-
Is it ok if we now create new account again and play honestly form the beginning?
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